Such friendly staff. Worth the drive.
I had my annual maintenance at the end of April and I reported poor water pressure. The technician cleaned my iron filter and said that that another technician would follow up. No-one contacted me and Iwas still struggling with poor water pressure. A month later, I decided to give the company one more try and this time the response was immediate. Another technician diagnosed the problems immediately and gave me full instructions on how to obtain a new pump for the well. Within 3 working days, I had a new well pump and a new iron filter. The staff were pleasant and efficient and even mended a garden hose clamp that they noticed had broken with the increased water pressure.
I am very satisfied with this latest service.
Excellent service department just started Davey plumbing and heating in Kemptville after moving up from Kingston and now I can offer service in water filtration due to the excellent Service and inventory carried at Nelson water inc had looked at other suppliers and they were just in adequate until I discovered these guys Big shout out to all the staff at Nelson!!!
Serviceman was friendly, very knowledgeable did a good job on the maintenance of my water softener.
Courteous and professional technician! Showed up on time and was very efficient! Would highly recommend Nelson Water!
This was my first time using water treatment and it was a great experience. They were punctual, knowledgeable and efficient. My water has been outstanding ever since. Would certainty recommend this company.
We required a water softener and we are very pleased with the one we had installed. It was installed quickly and carefully, and we received a full walk though of how to use the system. Thank you!!
Nelson Water is an exquisite company! I've never had such great experience within customer service. I had a nice chat with a staff who gave me a precise rundown on their services. I was very happy and have since recommended Nelson Water to friends, family, and co-workers.
Great guys, seem to know what they're doing!
Installed a new softener and reverse osmosis system. Great service from initial contact to final clean up after the install. Thank you!
Best bottled water in West end ottawa. Also great many great services.