Great service
3/7/2020 by Andy C
Installed a new softener and reverse osmosis system. Great service from initial contact to final clean up after the install. Thank you!
Best bottled water in west end Ottawa
2/16/2020 by Ian B
Best bottled water in West end ottawa. Also great many great services.
Always helpful
11/10/2019 by Paul N
Always helpful when finding parts for my filtration system.
We had a great experience with Nelson Water.
10/12/2019 by Ann L
We had a great experience with Nelson Water. They were punctual, knowledgeable, professional, and friendly. Thank you Nelson Water! - Rob S.
These are the guys you want
5/10/2019 by Deb K
The house I bought had a serious suphurous water problem and the water treatment system in place wasn't working. 2 other companies in the area gave me quotes for about $7000 saying the system had to be replaced. Nelson Water sent Steve out. He got everything up and running for $180. He explained the entire system (I am from the city) and showed me the basic maintenance I should do in clear simple terms. This was one of my best experiences with a service technician of any type. Every person I interacted with was friendly and helpful. These are the guys you want.
Extremely impressed by their professionalism
4/14/2019 by Cora M
The service guys at Nelson Water are very knowlegable about their products and explained everything very clearly. The installer was extremely neat and managed to place our new water softener to make it simpler for loading the salt. We were extremely impressed by their professionalism.
Very helpful and supportive staff
2/17/2019 by Kelly F
Very helpful and supportive staff. Even through challenging manufacturer returns
Great service, knowledgeable technician
8/19/2018 by Danielle L
Great service, knowledgeable technician. Thank you
A great team!
6/3/2018 by Harm R
this is a good place for your water treatment systems. It's all they do, and they do it well. We've used them for a decade or more. I've used them both for systems & parts I install myself and for "turnkey" fully installed systems. A great team!
The cost for the service was very fair
3/24/2018 by JB
I'm very pleased with the service provided by Steve today. He serviced my water treatment systems and made some repairs. He was very courteous, worked quickly and was very knowledgeable and professional. I think the cost for the service was very fair.
Thank you for the great work!
3/4/2018 by Rebecca M
We've used Nelson Water 3 years in a row and have been pleased with their service. Frank has serviced our unit 2 of those years and is friendly and has always answered all my questions. Thank you for the great work!
