The house I bought had a serious suphurous water problem and the water treatment system in place wasn't working. 2 other companies in the area gave me quotes for about $7000 saying the system had to be replaced. Nelson Water sent Steve out. He got everything up and running for $180. He explained the entire system (I am from the city) and showed me the basic maintenance I should do in clear simple terms. This was one of my best experiences with a service technician of any type. Every person I interacted with was friendly and helpful. These are the guys you want.
The service guys at Nelson Water are very knowlegable about their products and explained everything very clearly. The installer was extremely neat and managed to place our new water softener to make it simpler for loading the salt. We were extremely impressed by their professionalism.
Very helpful and supportive staff. Even through challenging manufacturer returns
Great service, knowledgeable technician. Thank you
this is a good place for your water treatment systems. It's all they do, and they do it well. We've used them for a decade or more. I've used them both for systems & parts I install myself and for "turnkey" fully installed systems. A great team!
I'm very pleased with the service provided by Steve today. He serviced my water treatment systems and made some repairs. He was very courteous, worked quickly and was very knowledgeable and professional. I think the cost for the service was very fair.
We've used Nelson Water 3 years in a row and have been pleased with their service. Frank has serviced our unit 2 of those years and is friendly and has always answered all my questions. Thank you for the great work!
Nelson water has been great with us.They installed our softner a year ago which has really helped our water quality.Today there service man Steve came and performed the annual service,he was professional,polite and efficient.Thanks Steve
Nelson water supplied and installed our new water softener. The service from start to finish was excellent. Highly recommend their services to anyone that asks.
The representative from Nelson Water company arrived on the scheduled date to replace the filter on our kitchen drinking water filter unit. He was very professional and completed his work within an hour. We have had our filter unit for a year now love the taste of the drinking water. I would recommend this company to anyone looking to filter their town water.
The guy arrived on time, was friendly, quick and best of all, remembered out water issues and where they were last year!
Also the filter works great at taking sulphur out of our well water which otherwise smells like a burnt match!